EYE-TRACK value the trust that you place in us by providing to us your personal data and we are committed to taking all reasonable precautions to protect your personal data from misuse.
The processing of personal data of Users is in full compliance with (EU) Regulations 2016/679.
The Information We Collect
The information We Obtain About You
Account information, such as online password, log-in e-mails used to access EYE-TRACK services that we provide to our customers or that you provide us when you register on-line to our services.
Other information, such as name, Country birthday are optional for customers.
No payment information is collected and stored.
Product setup information, such as the name and description of your EYE-TRACK product (for example “Jump n° 1” and the name you give to a motocross track).
Technical information about your EYE-TRACK product, such as your product’s model, serial number, mac address, software version, all this information is used to provide you management services;
Other personal information contained in content you submit to us, such as through our “WRITE US A MESSAGE” feature or customer support tools on our websites or mobile apps.
Information We Obtain by Automated Means
When you interact with our products and services, we obtain in our role as a data controller certain information by automated means, such as cookies, web server logs, web beacons, and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.
We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner may include your device IP address, identifiers associated with your devices, types of devices connected to our services, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of website or app visits. These technologies help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our products and services; (3) tailor the services around your preferences; (4) measure the usability of our products and services and the effectiveness of our communications; and (5) otherwise manage and enhance our products and services, and help ensure they are working properly.
Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our online services.
Information We Process on Behalf of Others
Our products and services are designed to allow you to see, hear and speak to anyone at your products from your computer or mobile device. To provide you with these services, we process and store content (and related information) that is captured and recorded when using our products and services, such as video recordings, live video streams, images, comments, and data our products collect from their surrounding environment to perform their functions (such as motion, human, events).
Privacy, data protection and video surveillance laws in your jurisdiction may apply to your use of our products and services. You are the data controller with respect to personal information you obtain when using our products and services (such as video or audio recordings, live video or audio streams, images, comments, and data our products collect from their surrounding environment to perform their functions) and you are solely responsible for ensuring that you comply with applicable law when you use our products or services. For example, you may need to display a notice that alerts visitors to your home that you are using our products or services. Capturing, recording or sharing video or audio content that involves other people, may affect their privacy and data protection rights.
How We Use The Information We Collect
Your personal data may be used for one or more of the following purposes (“Purposes”):
Provide our products and services to you;
Establish and manage your EYE-TRACK account and profile;
Process and fulfill claims and orders in connection with our products and services and keep you informed about the status of your order;
Personalize your experience with our products and services;
Allow you to stream, save and share content through our services;
Identify and authenticate you so you may access certain content or use certain of our services;
Increase and maintain the safety and security of our products and services and prevent misuse;
Communicate with you and provide customer support;
Marketing purposes (including operating, administering, analyzing and improving our products and services; developing new products and services; managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing reconciliation and collection activities and other internal functions);
Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities;
Comply with and enforce applicable legal requirements, relevant industry standards and policies, including this Privacy Notice and our Terms of Service.
With regard to the legal basis for the processing, have been identified: art. 6.1.b) GDPR, on data processing necessary for pre-contractual/contractual procedures or to fulfil specific requests made by the User; art. 6.1.c) GDPR, on data processing necessary for compliance with legal obligations; and art 6.1.f) GDPR, on data processing necessary for the pursuit of legitimate interests.
For the marketing purposes processes User personal data on the basis of consent, in accordance with art. 6.1.a) GDPR, relevant to the giving of consent to data processing for marketing purposes (the sending of newsletters, market research activities, promotional activities, both on and off line).
We also may use the information we collect about you in other ways for which we provide specific notice at the time of collection and obtain your prior express consent if required by applicable law.
We strive to secure users’ information to prevent information leakage, improper use, unauthorized access or disclosure.
We will use a variety of security measures to ensure the security of information within reasonable security standards. For example, we will use encryption technology and other means to protect your personal information.
We have set up specialized management systems, processes and organizations to ensure the security of information. For example, we strictly limit the range of people who may access such information and require them to comply with the confidentiality obligations.
In the case of information leakage or other incidents involving information security, we will initiate contingency plans to prevent the wide spread of security incidents and inform you in the form of notifications and announcements.
At present, we will not actively share or transfer your personal information to a third party. If there are other circumstances in which your personal information is to be shared or transferred, we will obtain your prior express consent.
We will not publicly disclose personal information collected by us. If we have to disclose such information publicly, we will inform you of the purpose of such disclosure, type of information disclosed and the sensitive information that may be involved, and obtain your prior express consent.
As our business continues to develop, we may engage in mergers, acquisitions, transfers of assets, etc. We will inform you of such circumstances and continue to protect your personal information and require new controllers to continue to protect your personal information in accordance with the laws and regulations and the standards as strict as required by this Guideline.
Retention of Personal Data
We will retain your personal data for as long as it is necessary to fulfill the Purposes for which the personal data is to be used and delete any of your personal data that we have stored as soon as reasonably practicable, subject to, or where otherwise required by law or permitted by law.
Protection of minors
We place great importance in the protection of personal information of minors. If you are a minor under the age of 18, according to the relevant laws and regulations, your parents’ or legal guardian’s written consent should be obtained prior to you use of EYE-TRACK product and service.
Rights Of The Data Subject
In accordance with the following articles of GDPR (EU) 2016/679 —15. Right of access, 16. Right to rectification, 17. Right to erasure, 18. Right to restriction of processing, 20. Right to data portability, 21. Right to object —, the data subject may exercise his or her rights by writing to the data controller at the above address or by sending an e-mail to:
by telephone: +39-06-99924123 ITALY
by e-mail: firstname.lastname@example.org
We will verify your identity before handling your request for complying with such request.
Withdrawal Of Consent
In accordance with Article 7 GDPR (EU) 2016/679, the data subject has the right to withdraw the consent given at any time, either by communicating this decision to the Data Controller, or by using the unsubscribe function, following the instructions given at the end of each newsletter.
Right To Lodge A Complaint
The data subject has the right to lodge a complaint with the supervisory authority in his or her state of residence.
Information Sharing and Disclosing
We do not sell or otherwise share personal information about you except as described in this Privacy Notice. We may share your personal information with (1) our affiliates and subsidiaries and (2) our service providers who perform services on our behalf, such as order fulfillment and data analytics and storage or vendors who help us send emails and operate our websites. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We also may share personal information with our business partners with whom we jointly offer products or services; or (3) for payment transaction and fraud prevention purposes;
We also may disclose information about you (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).
Through our service, you may choose to connect to certain third-party services offered by our business partners. To activate a connection and allow the EYE-TRACK products and services to interface with an available third-party service, each EYE-TRACK connection requires the exchange of certain information between EYE-TRACK and our business partner that is providing the third-party service. For example, to enable you to integrate EYE-TRACK’s products and services with those of our business partners, we may share certain account information with those business partners, such as your DDNS address. The privacy statements of our business partners apply to any information practices of those partners and to the information shared with them.
Where we store the infomation
We may transfer the personal information we obtain about you to the European Union, which could have different data protection laws than the Country in which you initially provided the information. To the extent required by applicable law, when we transfer your personal information to recipients in the European Union, we will take measures to protect that information.
If you are located outside the European Union, by submitting personal information to us, you understand that this information will be transferred to EYE-TRACK in the European Union. If you do not want your personal information transferred to the European Union, please do not submit any information to us or otherwise use our products or services.
We offer you certain choices in connection with the personal information we obtain about you. To update your preferences, limit the communications you receive from us, or submit a request, please contact us as specified in the How to Contact Us section of this Privacy Notice.
As required by law, you may (1) have the right to access certain personal information we maintain about you; (2) request that we update or correct your personal information; (3) object to the processing of your personal information or withdraw your prior consent, if applicable; (4) opt in for receiving our marketing and promotional emails; and (5) ask us to block or delete your personal information from our database. To exercise these rights, please contact us as indicated in the How To Contact Us section of this Privacy Notice. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information.
Other Online Services and Third-Party Features
Our mobile apps may provide links to other online services for your convenience and information, and may include third-party features such as apps, tools, payment services, widgets and plug-ins (e.g., Facebook). These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, EYE-TRACK is not responsible for these third parties’ information practices.
How We Protect Personal Information
We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
The Internet is not 100% secure. We cannot promise that your use of our websites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.
Retention of Personal Information
To the extent permitted by applicable law, we retain personal information we obtain about you as long as (1) it is needed for the purposes for which we obtained it, in accordance with the provisions of this Privacy Notice or (2) we have another lawful basis for retaining that data beyond the period for which it is necessary to serve the original purpose for collecting the data.
If you have asked to record images and videos of alarms, we retain the recordings (and any related information) from your product during your recording subscription period so you can access your content during that time period. You may watch or download your recordings from EYE-TRACK Service Center at any time by accessing your account. You may want your recordings be removed in the cloud immediately, please contact us by E-mail email@example.com, it may take us up to 48 hours to remove those recordings.
According to the European General Data Protection Regulation, for any request by the supervisory authorities or data subjects please contact the data controller:
Address: Via Dritta 16 – 67061 Carsoli (AQ)
Contacts: Lorenza De Meo
Updates To Our Privacy Notice
This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a notice on our websites and mobile apps to notify you of significant changes to our Privacy Notice and indicate at the top of the notice when it was most recently updated.
How To Contact Us
If you have any questions about this Privacy Notice, or if you would like us to update information we have about you, change your preferences or exercise other applicable data protection rights, please contact us by e-mail at firstname.lastname@example.org
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